During a Party Plan, we are only able to accept Cash or Personal Cheques at this time.

Payment

Payment to be made within 24 hours of making a purchase.

We accept:

Direct Bank Deposit, Paypal, Visa & MasterCard through Paymate (you do not need to register to use this option), Money Orders, Personal & Bank Cheques, Cash on Pick or COD.

Local pickups are welcome by arrangement from 

22 Weblands St
Rutherford NSW 2320

Please email us at gypsywillowcreations@bigpond.com or phone 0407496645 if you wish to pick your order up.

Shipping

Postage costs are worked out based on the weight of items and destination of recipient. Final postage costs will be worked out at checkout. If no postage cost appears, please wait until we wmail you a final invoice before making payment. You must select the appropriate method of delivery for you or Regular Post will be charged.

TIP: You can add items to your basket and proceed through checkout to work out your postage costs on different items. Your order will not be processed until you click the ’Submit’ button at the end of checkout.

We highly recommend that Registered or Express Post be selected upon checkout to protect against loss or damage of orders in transit.

We take no responsibility for items lost in transit if Registered or Express post was not selected at checkout.

A $1.50 packaging and handling fee are applied to all orders and are included with the postage and delivery charges.

Returns

We recommend that you thoroughly inspect your goods for damage upon delivery as we will only offer a full refund less packaging and handling fees ($1.50) on damaged items if notification is made within 48 hours after receipt of goods.

We will accept returns on non damaged items within 7 days of receipt of goods for change of mind or items that do not fit. For this, we will give a full refund less packaging and handling fees ($1.50). All returns are at the customers costs. We will not refund if we do not receive items in full so we recommend that Registered or Express Post be used for returns to ensure items are received by us.

We offer refund, exchange or store credit on returns.

PLEASE NOTE:

As our clothing items are all handmade, we recommend that they be HAND WASHED in COLD WATER only and dried in SHADE. Some dyes may continue to run after a few washess so we recommend that all clothing items be washed seperately.

If, after following our care instructions, your clothes should become unwearable either due to shrinkage, seams splitting or colour fade, within the first 7 days, please return to us and we will refund, exchange or give store credit.